Onescreener FAQ

How to Update Your Credit Card Info for Onescreener

March 10, 2022
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There are two main ways to replace or update your credit card information to keep your Onescreener account active and your page online:

1. Reply to an in-app message

If your credit card has reached its limit or expiry date, and they payment can't be made, you will automatically receive an in-app message from Onescreener. Simply follow the prompt to update your card information, and your page will remain as it is. You will not be able to edit your page until the card info is updated.

2. Update credit card info in your profile

If you would like to assign a new credit card to your account, or change the existing information, login to your page editor.

Click on , choose Profile and then click on Update billing information and profile.

You will be redirected to your Onescreener Manager.

NOTE: If you have more than one Onescreener account (perhaps one that you log into using Google, and one using Facebook), make sure to double check which Onescreener Manager account you are in before making any changes. If you've been logged into the other account due to your browser cache, log out of that account and back in with that account for which you would like to make updates.

Click on the menu, Profile and then Billing. Now you can scroll down and update your card.